FREQUENTLY ASKED QUESTIONS 


PLEASE CAN I BOOK IN?  

Yes, please use the widget on the home page, click anywhere you see the 'book now' button or follow this link:  www.nevertootanned.gettimely.com/book/mobile 

If you want an appointment time which is outside of the available appointments online simply text me on 07595549207 & I will do my best to accommodate you.  Please note there is a £10 surcharge for out of hours appointments.  


HOW DO I CANCEL MY APPOINTMENT?  

Use the green button at the bottom of your confirmation or reminder email, if you can't find either of those please TEXT (don't call) 07595549207. 


HOW DO I AMEND MY APPOINTMENT?

Use the green button at the bottom of your confirmation email.


I'M LOST - HOW DO I FIND YOU?  

We are located at The N7 Collective, 2 Digswell Street, London, N7 8JX

We are about a 30 second walk from Highbury & Islington station, next to Highbury Magistrates Court.


I NEED TO CALL YOU? 

You can find the name and number of your therapist on your confirmation email, the reminder texts are from an automated number so please DO NOT reply or call to this number


WHICH IS THE BEST SPRAY TAN?  

Cocoa Brown or Bondi Sands, it's a nicer/more natural colour, lasts longer & develops in just 2-3 hours, but you can choose your spray tan when you arrive, no need to book the correct one.  


HOW DO I PREPARE FOR A SPRAY TAN?  

Please see the page of this website called 'tan preparation'  Essentially, exfoliate, exfoliate, exfoliate!  Don't worry about if you have deoderant on, it doesn't affect the development of the spray tan.  


I HAVE AN EVENT/WEDDING ON THE SATURDAY, WHEN SHOULD I GET TANNED?

I would always advise the Thursday night (or any 48 hour period beforehand)


I'VE WASHED OFF THE COCOA BROWN/BONDI SANDS AFTER 2/3/4 HOURS AS DISCUSSED AND IT'S NOT VERY DARK!  

The tan still takes 12 hours to fully develop, so it's normal for it to look pale when you first wash it off, it WILL deepen.  


I'M COMING STRAIGHT FROM WORK, IS THAT OK?  

Yes, it's fine to be wearing deodorant, it's just not great if you've applied body moisturiser.  If you're wearing tight clothes we would recommend the Cocoa Brown/Bondi Sands tan as it's much less likely to affect it.  


IT'S RAINING - SHOULD I STILL COME? 

Yes, just ensure you bring an umbrella and closed in shoes.  We recommend going for the Cocoa Brown or Bond as it can withstand a little rain and you are welcome to wait in the salon until it stops if it's not too busy.